complaint·April 19, 2023

*** continued from LIC9099........ Allegation--Facility did not ensure COVID safety procedures were followed. -SUBSTANTIATED. The Department conducted a records review, facility observation and interviews with staff members and residents to investigate this complaint allegation. During the course of the investigation, the Department learned R2 tested positive for COVID-19 in December 2022. R2 and R1 had a shared room at the time of R2’s positive test results. Per California Department Public Health (CDPH) and Community Care Licensing (CCL) guidelines long with local health department recommendations, when a resident tests positive for COVID-19, they are to isolate. The facility did not relocate either R1 or R2 when R2 tested positive. It has been concluded the facility did not follow infection control guidelines when R2 tested positive for COVID-19. Although R1 did not test positive for COVID-19, the residents should have been separated based on isolation protocol. The preponderance of evidence standards has been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, a deficiency is being cited on the attached LIC9099-D page. Exit interview conducted . Appeal Rights provided. Copy of this report has been given to facility. *** continued from LIC9099........ Allegation- Staff did not ensure accurate information was provided to resident’s responsible party. -UNSUBSTANIATED Department did record review, facility observation and interviews with staff members and residents to investigate this complaint allegation. Department reviewed emails and written correspondence from facility to residents and their responsible parties in December 2022 regarding sharing information for COVID-19 positive cases at the facility. Based on documentation, the facility did not identify any specific resident in its communication regarding facility COVID-19 cases. The Department cross-checked COVID-19 positive cases information from other departments and did not find any discrepancies. Based on residents and staff interviews, it has been concluded that facility provided accurate COVID-19 information to residents and families in a timely manner and did not alter or falsify any COVID-19 information regarding R1’s health condition. Based on interviews conducted by the Department and records review, the preponderance of evidence standards has not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED . A finding that a complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted and a copy of this report was provided to the facility.