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Inspection visit

complaint

GOLDEN MOMENTS CARE HOME WINDING WAYLicense 3450028761 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Michael Hood arrived at the facility and met with Facility Owner, Mark Graham, to open a complaint into the allegation listed above. During today's visit, LPA interviewed Facility Owner. Facility Owner stated that resident (R1) was a prospective resident, that they chose not to move into the facility after paying a preadmission fee, and a written disclousure regarding refunds for preadmission fees was not given to R1's respresentative. Based on interviews conducted, the preponderance of evidence standards have been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D page. Exit interview was conducted with Facility Owner. A copy of this report and appeal rights were provided. Signature on these forms acknowledges receipt of these documents.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87507(g)(5)(E)1.b.Type B

    87507 Admission Agreements (g) Admission agreements shall specify the following: (5) Refund conditions. (E) Preadmission fees shall be refunded according to the following conditions: 1. A 100 percent refund of a preadmission fee shall be provided to an applicant or the applicant’s representative if: b. The licensee fails to provide full written disclosure of preadmission fee charges and refund conditions. This requirement is not met as evidenced by: Based on interviews conducted, the facility did not issue a refund to R1's representative for a preadmission fee after R1's representative chose not to move R1 into the facility, which poses a potential health, safety, and personal rights violation to the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 11, 2024 inspection of GOLDEN MOMENTS CARE HOME WINDING WAY?

This was a complaint inspection of GOLDEN MOMENTS CARE HOME WINDING WAY on April 11, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to GOLDEN MOMENTS CARE HOME WINDING WAY on April 11, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87507 Admission Agreements (g) Admission agreements shall specify the following: (5) Refund conditions. (E) Preadmission..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.