complaint·October 1, 2024

9099-C... In an interview with the resident, the resident confirmed that the emergency room physician would not refill the prescription until the resident saw a primary care physician. The resident has since moved out of the facility. This agency has investigated the complaint alleging the facility staff did not administer resident’s medication as prescribed. Based on LPA's observations and interviews which were conducted and recorded, we have found that the complaint was unfounded , meaning, the allegation was false, could not have happened and/or is without a reasonable basis. Allegation unfounded. Pe r California Code of Regulations, Title 22, no citations were issued. An exit interview was conducted, and a copy of this report was given to Ola.