complaint·October 19, 2023

Allegation: Licensee admitted resident without a medical assessment signed by a physician within one year. The Department conducted interview and file review. Based on interview with S1, it revealed facility was licensed October 2022. Based on file review, LPA observed facility to be licensed on 10/25/2022. Additionally, based on file review, it revealed R1 was admitted to the facility with a medical assessment- LIC 602A PHYSICIAN'S REPORT FOR RESIDENTIAL CARE FACILITIES FOR THE ELDERLY (RCFE) signed and dated 08/24/2022. File review revealed R1 was admitted to facility with a medical assessment that is within a year. The following allegation is unfounded. UNFOUNDED-means that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview conducted and a copy of the report and appeal rights provided. Allegation: Licensee prohibited resident from having phone calls. The Department conducted interviews with S1 and S2 regarding this matter. Interview with S1 on 4/21/2023, it revealed that S1 has contacted Power of Attorney(s) prior to allowing R1 speak on the phone with other individuals, due to safety reasons. Interview revealed S1 is unsure if R1 is able to speak to others without Power of Attorney's approval. Based on interview with S2 on 10/6/2023, it revealed S2 confirmed to have inform family members that S2 will need to speak to R1's Power of Attorney frist before letting family members speak to R1. Based on file review, it revealed R1's Power of Attorney does not have limitation of visitations. The allegation is SUBSTANTIATED - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following allegation cited above is substantiated, please see LIC9099-D. Exit interview conducted, and a copy of the report and appeal rights was provided.