complaint·November 19, 2025

Staff are not assisting resident with ambulation During the investigation the department interviewed residents and completed file reviews. Six (6) out of six (6) resident interviews stated that staff meet resident care needs and respond in a timely manner, including helping them get out of bed when they want or need. Due to the information gathered, the Department finds the allegation to be UNFOUNDED . A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Licensee does not ensure that staff receives required training The Department reviewed records regarding the allegation above. Records revealed that staff have adequate training (on boarding and ongoing) in infection control guidelines and other required topics. Records also show that the facility has adequate supplies of PPE and other care items to take care of residents. Record reviews indicated that the facility has all the required documentation regarding staff training per Title 22 Regulations. Department determined that training provided was current and met regulation standards. Therefore, the Department finds the allegation to be UNFOUNDED . A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview conducted. Report left with facility.