complaint·July 23, 2025

** Report continued from 9099..... Allegation- Staff are not trained on how to operate a hoyer lift resulting in an injury to resident. Unfounded. The Department conducted interviews with four (4) staff members, four (4) residents and reviewed record regarding the allegations cited above. Staff interviews revealed that staff have adequate training (on boarding and ongoing) regarding resident’s safe transfers techniques using a hoyer lift. Staff interviews also reflected that they felt comfortable regarding any residents who required 2 persons assist with transfers which requires hoyer lift. Four (4) residents interviews indicated that staff were properly trained, and residents felt safe with staff’s care. Record review indicated that facility has all required documentation regarding staff’s training's regarding Residents Transfers Techniques and other Care Provision per Requirement, therefore these allegations were found to be Unfounded. A finding that the allegations are Unfounded means that the allegations are false, could not have happened, and/or is without a reasonable basis. No citations were issued. Exit interview conducted. A copy of this report has been provided to facility.