complaint·March 30, 2026

Staff are mishandling a resident's medications Interviews conducted indicated that resident is taking their medications each day. Records reviewed indicated that resident is taking medications daily as prescribed. The quantity of medications at the facility indicate that medications are being given as prescribed. Medications on hand at the facility match the physician’s orders. Therefore, the allegation staff are mishandling a resident’s medications is unfounded. Staff do not ensure a resident is attending scheduled medical appointments Records reviewed indicated that facility is following and scheduling appointments for residents at the facility. Facility is also assisting with transportation to and from all appointments. Records indicated that facility staff made multiple attempts to encourage resident R1 to attend their scheduled appointments on 03/18/2026 and 03/23/2026. Resident R1 refused to attend both scheduled appointments. Facility staff documented refusals and let all appropriate agencies know of refusal. Interviews indicated that different staff made attempts to redirect and encourage resident R1 to attend scheduled appointments but resident R1 refused. Facility then assisted in rescheduling Resident R1's appointment for a later date. Therefore, the allegation staff do not ensure a resident is attending scheduled medical appointments is unfounded. Based on records reviewed and interviews, LPA finds the above allegations to be UNFOUNDED- meaning that the allegations were false, could not have happened and/or is without reasonable basis. Exit interview conducted with the Administrator. Copy of report was given to facility.