complaint·June 21, 2024

Allegation: Staff did not provide food of good quality. On 4/24/24, LPA observed the facility’s food supply. There were several food items that were observed to be past the expiration date, as well as produce that was cut and not in a covered container. Interview with staff (S2) indicated that the expired food items and cut produce was their food, however, it was in the same area that the residents’ food supply was stored. Based on observation and interviews conducted, the preponderance of evidence standards have been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 6, Chapter 8, deficiency is being cited on the attached 9099-D page. Exit interview conducted. A copy of this report and appeal rights were provided. Signature on these forms acknowledges receipt of these documents. Allegation: Licensee did not ensure an adequate supply of food is maintained and accessible at the facility. On 4/24/24 and 6/21/24, LPA observed the facility’s food supply. The facility had the required (2) two-day perishable and (7) seven-day non-perishable food supply on hand. Interview with the staff (S1) indicated that they order groceries for the care home every week. Allegation: Staff did not provide a variety of food options. On 4/24/24 and 6/21/24, LPA observed a variety of food options for residents in care. Interviews with resident (R1) and staff (S2) indicated that the facility provides a good variety of food options to the residents in care. Interviews with the S1 and S2 indicated that the facility utilizes several cookbooks to provide a variety of food options to the residents during mealtimes. A daily food menu was newly implemented at the care home as well. Based on observation and interviews conducted, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED. No deficiencies are being cited. Exit interview conducted. A copy of the report was provided.