Incident investigation·July 24, 2024

On 07/24/24 Licensing Program Manager (LPM) Laura Munoz and Licensing Program Analyst (LPA) Cheyenne Ratajczak and Grahamn Gunby arrived at the facility unannounced to conduct a Case Management Incident visit. LPM and LPAs met with Administrator Noel Estillore, and explained the purpose of the visit. The purpose of the visit is to gather additional information regarding an unusual incident/injury report that was sent to Community Care Licensing (CCL) on 07/11/2024. The report indicates that Resident #1 (R1) had called the police department and alledged that they are being abused. During today’s visit LPAs obtained a copy of R1s file and conducted interviews with staff and residents. Interviews with staff indicated that R1s recollection of the events have changed a couple of times. LPM and LPAs were unable to interview R1 due to R1 not currenly being in the facility. At this time, deficiencies are not being cited. An exit interview conducted and copy of the report was left at the facility.