complaint·January 6, 2026

**Report continued from 9099.... Allegation: Licensee allows uncleared staff to work in the facility. UNSUBSTANTIATED LPA reviewed staff roster on file at the facility and observed that all staff listed received a criminal background clearance from the Department. Staff Interviews indicated that facility do not let staff work without obtaining a criminal background clearance. Interviews with residents and staff indicated that they have not observed any unfamiliar people at the facility and have no concerns regarding staff not obtaining a criminal background clearance prior to employment. Allegation: Licensee does not ensure staff have the required training. UNSUBSTANTIATED During investigation, LPA obtained and reviewed staff records for staff members S1, S2, S3 and S4. LPA also reviewed the facility's Plan of Operation in regard to staff training. LPA observed that S1, S2, S3 and S4 received training in accordance with Title 22, the Health and Safety Code, and the facility's Plan of Operation. Staff Interviews indicated that staff are trained in accordance with Title 22, the Health and Safety Code, and the facility's Plan of Operation. Residents Interviews indicated that they feel that staff are adequately trained at the facility and they have no concerns regarding staff training. Based on interviews conducted and records reviewed, the preponderance of evidence standards has not been met. Therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted. A copy of this report and appeal rights were provided. Signature on these forms acknowledges receipt of these documents.