complaint·June 6, 2025

During visit conducted on June 6, 2025, LPA toured the premises, including kitchen/living room area, resident bedrooms, staff bedroom, and perimeter of the care home. LPA observed at least a dozen live flies in the kitchen/living room area and multiple dead flies in the kitchen/living room area. LPA also observed dead flies in two (2) resident bedrooms. Interviews with staff members S1 and S2 acknowledged the large amount of flies inside the facility. S1 stated that one (1) resident will leave their outside bedroom door open and cause flies to enter the home. LPA observed roach traps in one (1) resident bedroom. Interview with S1 indicated that roach traps were purchased and placed by resident. Interview with S1 and residents (R1 & R2) indicated that they have witnessed roaches inside the facility. Interview with R2 also indicated witnessing spiders inside the facility. Interview with Administrator Gardiner indicated that the last time they have had pest control conduct treatment at the facility was prior to the license being issued. Administrator Gaunavou provided LPA with an invoice dated May 21, 2025 indicating that pesticide treatment for roaches, flies, and lizards was conducted. S1 and R1 indicated observing roaches after treatment conducted on May 21, 2025. Licensing is requesting facility contract with a pest control service for regular treatment to address ongoing infestation. Based on LPA's observations, interviews conducted, and records reviewed, the preponderance of evidence standards have been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D page. Exit interview was conducted. A copy of this report and appeal rights were provided. Signature on these forms acknowledges receipt of these documents.