Non-compliance follow-up·August 19, 2021

Licensing Program Analysts (LPAs) Melana Llopis and Sabrina Calzada arrived at the facility unannounced on 08/19/2021 to conduct a case management inspection to ensure the facility is in compliance with Health and Safety Code 1569.38 Posting of licensing reports; disclosure to new residents following the department serving an Accusation on 08/03/2021. LPAs met with Administrator, Alicia Rist and explained the purpose of the visit. Prior to visit, LPAs completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPAs ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: Surgical Masks. Additionally, LPAs were screened by Mackenzie Stroud, staff, upon entering the facility. Administrator showed LPAs the posted notice dated 8/13/2021 displayed in the hallway next to the nearest entryway. LPAs observed the posted notice to contain the required elements. Administrator will adjust the current contact name and number for the person designated by the Community Care Licensing Division of the department to Licensing Program Manager, Maribeth Senty. Administrator made the adjustment prior to exit interview. Administrator stated that all (220) residents/resident representatives were informed via written notice. LPAs observed a signed copy of the notice given to each resident/resident representative. LPA and Administrator confirmed with (1) resident's receipt of a letter from the facility regarding the pending legal matter. LPAs confirmed with resident, R1 that a notice was received recently, within the last week, regarding a licensing matter. There are no deficiencies being cited today. Exit interview conducted and copy of report provided.