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Inspection visit

Routine inspection

PHYLLIS' CARE HOMELicense 3470008783 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

On 08/06/2025 Regional Manager (RM) Alycia Rayner and Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to conduct a Required 1 year annual inspection. RM and LPA met with Administrator Alina Jar and explained the purpose of the visit. RM, LPA and Administrator conducted a tour of the interior and exterior of the facility. Areas toured included but not limited to: residents room, bathrooms, kitchen, storage area, and the common areas. LPA observed the facility to have two (2) days of perishable and seven (7) days of nonperishable foods. LPA and RM observed knives to be unlocked and accessible to residents in care. LPA and RM observed an open and unlocked storage shed which contained bleach in the backyard accessible to residents. LPA and RM observed medications unlocked in the fridge outside. LPA conducted a file review of personnel and residents records. LPA observed personnel files to be incomplete. Staff had less than twenty (20) hours of annual training. Two personnel files were incomplete and missing Personnel record (LIC501) and Health Screening (LIC503). LPA completed the full care tool and deficiencies was observed. Please see LIC 809-D. Exit interview conducted and a copy of the report and appeal rights was provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87309(a)Type A

    Ensure hazardous items are locked and not unattended

    Based on observation, the licensee did not comply with the section cited above in the facility had knives and bleach accessible to residents which poses an immediate health, safety or personal rights risk to persons in care.

  • 87412(a)Type B

    Maintain required personnel records for staff

    Based on record review, the licensee did not comply with the section cited above in two (2) files were incomplete and missing Personnel record (LIC501) and Health Screening (LIC503) which poses/posed a potential health, safety or personal rights risk to persons in care.

  • Store centrally held medications in locked secure place

    Based on observation, the licensee did not comply with the section cited above Licensee had medication in the unlocked refrigerator outside which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 6, 2025 inspection of PHYLLIS' CARE HOME?

This was an inspection of PHYLLIS' CARE HOME on August 6, 2025. 3 citations were issued: 2 Type A (serious) and 1 Type B.

Were any citations issued to PHYLLIS' CARE HOME on August 6, 2025?

Yes, 3 citations were issued (2 Type A, 1 Type B). The first citation was for: "Based on observation, the licensee did not comply with the section cited above in the facility had knives and bleach acc..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.