Complaint·September 6, 2023

On 9/6/23, Licensing Program Analyst (LPA) Tung Truong conducted an unannounced visit to this facility to commence a complaint investigation with the allegation above. LPA met with Med Tech Amanda Rivera and explained the purpose of today’s visit. Amanda assisted LPA with today’s visit. During this visit, LPA Truong toured the facility and conducted interviews with facility staff and residents. Based on the investigation, LPA observed the centrally stored medications area to be locked and inaccessible to residents. Moreover, no medications were observed in any resident rooms. No supporting information to the allegation was discovered. Complaint is deemed to be unfounded at this time. As a result of this investigation, LPA finds the allegation above to be UNFOUNDED, meaning that the allegation was false, could not have happened and/or was without a reasonable basis. Exit interview was conducted and a copy of the report was provided.