Complaint·December 4, 2023

LPA Moleski interviewed six residents (R1-R6) and six staff members (S1-S6). During these interviews, S6 said there were “problems” with the activities, but could not explain what they were. S6 said there are no toothbrushes for resident use. LPA Moleski checked three resident bedrooms at random on 12/4/23 and observed toothbrushes in each. S6 said residents’ diapers are sometimes not changed when they should be, but could not provide details as to who or why. During an interview, R3 said that the activities provided were too simple for R3. During interviews, S1-S5, R1-R2, and R4-R6 did not raise concerns regarding the allegations on this complaint. The department has determined the following as it relates to the allegations that staff left a resident soiled for an extended period of time, that staff did not ensure a resident’s hygiene needs are being met, that staff did not provide a resident with clean clothing, and that staff does not ensure residents are provided daily activities: Based on interviews, observation and record review, the above allegations are UNSUBSTANTIATED, which means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. No deficiencies were cited during this visit. An exit interview was held and a copy of this report was left with Luis.