complaint·January 2, 2025

Interviews were conducted with 10 residents; R1-R10. All were asked questions about their transportation needs and destinations. None reported having any problems getting services. None reported feeling discriminated by staff. As there was no preponderance of evidence, this department found the two allegations to be UNFOUNDED. According to the California Code of Regulations, Title 22, no deficiencies were observed or cited during today's visit. A copy of this report was provided. Exit interview. In 5 out of 6 files, this was the case. The 6th file was for a resident who was undergoing a re-appraisal to be moved into memory care so documentation was in the process of being updated. The standard for the preponderance of evidence has not been met and the department finds the above allegation to be UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. Regarding the allegation: Staff are mismanaging residents' medication. This LPA reviewed a sample of electronic medication records (EMAR) for 6 residents: R13, R14, R15, R16, R19, and R20 over the months of July and August of 2024 (the time period of this complaint) and found it to be in compliance at the time of this inspection.  This LPA also conducted interviews with S1 and S2 and learned that the EMAR system implemented in March of 2024 has assisted with the tracking and administration of medications.  The standard for the preponderance of evidence was not met and the department found this allegation to be UNSUBSTANTIATED.  A finding of unsubstantiated means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. According to the California Code of Regulations, Title 22, there were no deficiencies observed of cited during today's visit. A copy of this report was provided along with APPEAL RIGHTS and an exit interview was conducted with the Designee.