complaint·July 17, 2025

that R1, R2 and R3 needed assistance with as found on their 602, matched what was shared by F1, F2 and F3. This also aligned with the Services History Log updated by staff. F1 was also able to recite R2's limitations which matched R2's Capacity for Self Care from their 602. Regarding the allegation that staff are using medical equipment on residents without a doctors order, of the three staff interviewed (S1, S2, S3) were asked when they had used the lift alone, all staff interviewed stated that had not and would not use it alone because it was a two person procedure. The community reported that there was only one person (R4) actively using a Hoyer lift and they were in Memory Care. The resident is non-verbal as stated in their 602 and could not be interviewed. Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, and therefore this allegation is UNSUBSTANTIATED. Per California Code of Regulations (CCRs) - Title 22, Division 6 Chapter 8, no deficiencies cited.  Exit interview was held and a copy of report was given to Alfredo Cruz.