Follow-up·April 19, 2022

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a case management inspection. LPA met with Joshua Toplean, caregiver who contacted Administrator, by phone. LPA explained purpose of inspection. Prior to initiating today's inspection, LPA completed required COVID-19 testing protocols and confirmed the facility does not currently have any positive Covid-19 diagnoses. Additionally, LPA was screened per Covid-19 precautionary measures upon entering the community. LPA ensured she applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: KN95 mask. Facility currently has (6) residents and (0) residents are on hospice. LPA and caregiver conducted a brief tour to ensure there were no health and safety hazards or personal rights violations. LPA observed (2) residents to be watching television in the main communal area and (2) residents to be in their rooms and (2) residents out front. Licensee, Sam Toplean, arrived at approximately 4:30 pm. LPA and Licensee discussed current balance due on annual fees and history of payments. LPA assisted with paying balance in full online. LPA observed confirmation of payment. LPA and Licensee also discussed balance showing on related facility. Licensee to follow up and contact the Department to discuss possible discrepancies in the billing of this facility and related facility. LPA provided contact information for the Department's billing unit. There are no deficiencies issued today but there is an advisory note issued for a technical violation. Exit interview. Copy of report to be emailed to Licensee.