complaint·August 22, 2023

9099C-1...LPA and Administrator observed R1 to be resting in her room in her wheelchair. LPA observed resident's bed to be made and the linens and chucks to be dry underneath. LPA observed a supply of incontinent products also in the room and attached bathroom. Administrator assisted resident in transferring to her bed to take a nap. LPA did not note any incontinent odors to be present in the room. Interview with a caregiver staff revealed that she sometimes assists resident with incontinent care, resident cooperates well with staff, and staff will check on resident at least every 2 hours. This caregiver stated that resident has not had any urinary tract infections. A Med-Tech staff indicated that resident had surgery for bladder cancer and is currently on hospice. Staff stated that resident has not had a UTI but ripped out a catheter around May 2023 and had some blood spotting following surgery in May, one time, and so hospice was called. Staff stated that resident is very conscious of when she needs to use the bathroom and will ask staff for assistance, even though she is incontinent. LPA reviewed resident's facility file and hospice binder and noted resident began hospice on 5/11/23. Based on information obtained, LPA finds the allegation to be finding that the complaint is UNFOUNDED- meaning that the allegation was false, could not have happened and/or is without reasonable basis. The following Technical Advisory Note is issued related to a review of resident's file. The complaint also alleges that resident ran out of two medications. Interview with a lead Med-Tech revealed that resident's hospice provider will visit once or twice weekly and takes care of all medication orders, every 7 days. Medication refills are also delivered to the facility. LPA reviewed MAR for August and observed all ordered medications were received and administered timely. Exit interview. Copy of report provided to Administrator.