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Inspection visit

Follow-up on corrections

CITRUS HEIGHTS TERRACELicense 3470014981 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conclude a complaint investigation for complaint # 59-AS-20231226105149 and met with Toni Jones, Administrator. LPA explained the reason for the inspection. During the course of the investigation, LPA reviewed several unusual incident/injury reports (SIR) for resident (R1). One SIR reports (R1) having an unwitnesed fall on 10/5/23 in the dining room at approximately 8:45 am. The report states that care staff reported that resident was upset and “having an expression” and trying to get out of the wheelchair. Afterwards staff observed resident had a bump on her forehead, she was sent to the hospital for further evaluation. Resident returned to the community the same day with the recommendation to follow up with her primary care physician in 4-7 days. Interviews with the Administrator and family member confirmed that the care staff (S1) who was with resident when she began to enter a behavior, left the resident unattended, to get another staff to assist, when resident fell out of her wheelchair and sustained bruising on her head and face. Resident’s family member stated staff (S1) walked away from (R1) on 10/5/23 which caused her to fall on her face. The family member provided (2) photos showing a head injury on resident's right side, above the eyebrows, and clarified that when staff walked away, resident stood up and then fell flat on her face. A subsequent incident report was submitted on 10/9/23 for an incident occurring on 10/8/23 (2:30 pm). (R1) was observed to not be at baseline and to be screaming so was given a PRN medication for pain. Resident was sent to the emergency room later in the day, complaining of pain, and was diagnosed with pneumonia and a concussion from the previous fall from 10/5/23. Resident was prescribed levofloxacin and placed on alert charting until returning to baseline. *cont on 809C-1 809C-1.. § 1569.626 Training requirements for direct care staff states in part: (a) All residential care facilities for the elderly shall meet the following training requirements, as described in Section 1569.625, for all direct care staff: (1) Twelve hours of dementia care training, six of which shall be completed before a staff member begins working independently with residents, and the remaining six hours of which shall be completed within the first four weeks of employment. All 12 hours shall be devoted to the care of persons with dementia. The facility may utilize various methods of instruction, including, but not limited to, preceptorship, mentoring, and other forms of observation and demonstration. The orientation time shall be exclusive of any administrative instruction. LPA reviewed training records for staff (S1), who began working as a care giver on 6/28/23. The records document that (18) hours of training was completed from 6/28/23 through 7/4/23 and (1) hour was specific to Dementia care.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87705(c)(3)(A)Type A

    87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (3) In addition to the on-the-job training requirements in Section 87411(d), staff who provide direct care to residents with dementia shall receive the following training as appropriate for the job assigned and as evidenced by safe and effective job performance:(A) Dementia care including, but not limited to, knowledge about hydration, skin care, communication, therapeutic activities, behavioral challenges, the environment, and assisting with activities of daily living; This requirement is not met as evidenced by: Based on documentation reviewed, the Licensee did not ensure that staff (S1) had completed the required training related to Dementia care, which posed an immediate health and safety risk to residents in care.

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  • 87465(c)(2)Type B

    87465 Incidental Medical and Dental Care (c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions.This requirement is not met as evidenced by: Based on interviews conducted and documentation reviewed, the Licensee did not ensure resident (R1) was administered PRN Loperamide 2 mg (Imodium), as prescribed, on 12/9/23 (2:00 am) and following diarrhea, which posed a potential health and safety risk to residents in care. (R1) was sent to the emergency room for further evaluation.

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FAQ · About this visit

Common questions about this visit

What happened during the March 13, 2024 inspection of CITRUS HEIGHTS TERRACE?

This was a other inspection of CITRUS HEIGHTS TERRACE on March 13, 2024. 1 citation were issued: 1 Type A (serious).

Were any citations issued to CITRUS HEIGHTS TERRACE on March 13, 2024?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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