complaint·April 26, 2021

Due to the information provided, LPA find the allegation: Resident sustained bed sore while in care to be UNFOUNDED, meaning that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview conducted with Administrator, copy of report provided. Administrator to send a signed copy to LPA by 04/27/2021. Allegation: Resident did not receive bathing assistance for a period of time The complaint alleged resident was not receiving weekly showers. On 04/20/2021, LPA interviewed three (3) of five (5) residents in care who stated they receive bathing once a week or when they ask. Residents reported the facility will clean them in-between showers which includes wiping them down. Interviews with three (3) of three (3) staff on 04/20/2021 and 04/23/2021 reported the residents are showered once every Sunday and cleaned in-between showers as needed. Staff stated if the residents request an additional shower, a shower is provided. The facility did not have a shower record to be reviewed. No further evidence could be provided. Allegation: Resident not administered medication as prescribed The complaint alleged the resident was not receiving their medication at the appropriate time. On 04/20/2021 LPA interviewed three (3) of five (5) residents in care who stated they receive their medications and have not had any issues with receiving medications. On 04/26/2021 LPA conducted a medication audit for three (3) of five (5) residents in care and observed no errors. No further evidence could be provided. Due to the above information, LPA finds the allegations Resident did not receive bathing assistance for a period of time and Resident not administered medication as prescribed to be UNSUBSTANTIATED, meaning that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Exit interview conducted with Administrator, copy of report and appeal rights provided. Administrator to send a signed copy to LPA by 04/27/2021.