Complaint·December 1, 2022

Licensing Program Analyst (LPA) Victoria Brown arrived unannounced to conduct an investigation of the above mentioned allegations on 12/1/22 at 12:15pm. LPA met with Coreen Tigley and stated the purpose of the visit. LPA received a resident and staff roster with contact information during this visit. LPA conducted interviews of residents (R1- R12) and staff (S1-S16) during this visit. Based on interviews conducted today and all staff and residents concur that staff are not aggressive when handling residents and are able to communicate the needs of the residents. The preponderance of evidence standards has not been met. “This agency has investigated the complaint alleging, the above-mentioned allegation(s). We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.” Per the California Code of Regulations, Title 22, Division 6, Chapter 8, no violations were cited during this visit. An exit interview was conducted and a copy of this report was provided.