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Inspection visit

complaint

PINE GROVE RESIDENTIAL HOME CARE FOR THE ELDERLYLicense 3470026331 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to conduct a Complaint Investigation Visit. LPA conducted COVID-19 Precautionary prescreening, and wore a surgical mask while at facility. LPA was screened by Administrator. LPA investigated the allegation "Facility failed to issue a full refund." Administrator stated she has not issued a full refund after the resident passed away because she didn't charge the resident for extra things. Admin thought the responsible party understood per their conversation. Per 1569.652 Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds, A residential care facility for the elderly shall not require advance notice for terminating an admission agreement upon the death of a resident. No fees shall accrue once all personal property belonging to the deceased resident is removed from the living unit. Based on the above, the allegation is substantiated. Deficiency is cited on 9099-D, per CA Health and Safety Code. Appeal rights were provided to Administrator.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(a)Type B

    A residential care facility for the elderly shall not require advance notice for terminating an admission agreement upon the death of a resident. No fees shall accrue once all personal property belonging to the deceased resident is removed from the living unit This requirement is not met as evidenced by: Based on interview with Licensee which stated that a full refund was not issued based on a converation with responsible party. This does not pose an immedaite risk to residents.

FAQ · About this visit

Common questions about this visit

What happened during the December 13, 2022 inspection of PINE GROVE RESIDENTIAL HOME CARE FOR THE ELDERLY?

This was a complaint inspection of PINE GROVE RESIDENTIAL HOME CARE FOR THE ELDERLY on December 13, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to PINE GROVE RESIDENTIAL HOME CARE FOR THE ELDERLY on December 13, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "A residential care facility for the elderly shall not require advance notice for terminating an admission agreement upon..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.