complaint·October 1, 2024

9099-C... LPA observed residents participating in activities during today's visit and on. LPA also interviewed residents and all but one stated there were activities. LPA learned the one resident that stated there are none does not choose to participate in activities. LPA observed two separate activity calendars. ALLEGATION UNFOUNDED. LPA investigated the allegation staff limits visitations with resident in care. R1 told LPA, R1 doesn’t want to visit with their family. R1 also said when their family comes to visit, R1 doesn’t make eye contact or speak with their family. R1 stated the facility is talking good care of him and gets showers and shaves daily. ALLEGATION UNFOUNDED. This agency has investigated the complaint alleging facility staff are over medicating resident while in care, Licensee does not ensure that resident(s) are provided with activities while in care and staff limits visitations with resident in care. Based on LPA's observations and interviews the complaint was UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. Per California Code of Regulations, Title 22, no citations were issued. An exit interview was conducted and a copy given to Larisa.