Complaint·July 10, 2024

Licensing Program Analyst (LPA) Victoria Brown arrived unannounced to investigate the above mentioned allegations on 7/10/24 at 11:00a. LPA met with Administrator Grace Bernardino and stated the purpose of the visit. LPA conducted a tour of the facility, resident rooms, and furniture. LPA conducted interviews of residents, staff and Administrator during this visit. Regarding allegation, "Staff did not ensure that facility was kept free of infestation", LPA observed food items in the drawers with roaches in room 6 during this visit. LPA also observed blue powder along the floor boards of the bathroom that Licensee is using to rid the facility of any pests. During visit, Administrator assisted resident with putting opened food items in a zip lock bag. A finding that the complaint allegation is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, the following deficiencies are being cited on the attached 9099D during this visit. If any of the cited deficiencies are not corrected by the noted due dates; civil penalties may be assessed. Appeal rights were provided. An exit interview was conducted, and a copy of the report was provided.