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Inspection visit

complaint

BROOKDALE SYLVAN RANCHLicense 3470037123 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

physical, or sexual abuse. This requirement was not net as evidenced by records and statements that S1 committed the crime when at the facility without supervision as outlined in Provider Information Notice (PIN) 20-37-ASC. This posed immediate risk to resident’s personal rights. LPA reviewed facility records and statements- R1’s responsible party made staff aware that R1 was experiencing toe pain in early October. Statements by facility Wellness Director, Sumit Benipal, acknowledged that R1 needed podiatry care. In a care conference with R1’s primary physician, behavioral issues were discussed, and the physician was aware of leg swelling yet physician’s direction for the overgrown nails was not sought. There were scheduling issues with podiatry care in residence and other providers were also found to be unavailable. As of 11/18/20, R1 did not receive service for the overgrown toenails that were causing them pain. Wellness Director acknowledged that a resident with lower extremity circulation issues should have podiatry concerns addressed in a timely manner. 87465 (a)(1) Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidence by records and statements that arrangements were not made for R1’ medical condition. This posed an immediate risk to the resident. LPA reviewed facility records and statements which found the responsible party for R1 received incorrect billing for July – November 2020, for amounts in excess of the terms and fees agreed to in R1’s admission agreement. Administrator, Jennifer Scarberry was aware of the overbilling, yet the error was not corrected throughout R1’s stay at the facility. 87507(g)(3)(B)(2) Admission Agreements (g) Admission agreements shall specify the following: (3) Payment provisions, incl uding the following: (B) Rate for additional items and services, including: 2. A separate charge for an item or service may be assessed only if that charge is included in and authorized by the admission agreement. This requirement was not met as evidenced by records and statements. This posed a potential risk to resident and their finances. As a result of this investigation, LPA finds allegation to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. (A)This poses an immediate Health and Safety risk to clients/residents in care. (B) This poses a potential Health and Safety risk, or personal rights violation, to clients/residents in care. Unable to obtain signature. Signature present on hard copy in file. LPA sent a copy of report for Sharon Monck to sign. Administrator to send a signed copy back to CCL. Additionally, LPA sent a copy of the appeal rights.

Citations

11 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(c)Type B

    Reporting Requirements (c) Any suspected physical abuse that does not result in serious bodily injury of an elder or dependent adult shall be reported to the local ombudsman, the corresponding licensing agency, and the local law enforcement agency within twenty-four (24) hours... This requirement was not met as evidenced by late submission of SOC 341 reports and statement. This posed a potential risk to residents.

  • 87405(d)(2)Type A

    87405(d) (2) Administrator- Qualifications and Duties (d)(2) Knowledge of and ability to conform to the applicable laws, rules and regulations. This requirement was not met by Administrator Jennifer Scarberry as evidenced by failure to provide the necessary support and resources for proper medication management, insure adequate staffing for resident needs, maintain resident records, provide proper reporting of incidents, provide for appropriate staff screening and supervision. This posed an immediate risk to residents.

  • 87625(b)(3)Type A

    Managed Incontinence (b)…the licensee shall be responsible for the following: (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement was not met as evidenced by statements, resident records and staff schedules that a hospice resident will pressure injuries was not kept clean. This posed an immediate risk to this resident. This is a repeat of citation issued on 11/10/20. Civil penalties to be issued.

  • 87465(a)(1)Type A

    Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility...(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidence by records and statements that arrangements were not made for R1’ medical condition. This posed an immediate risk to the resident.

  • 87468.2(a)(8)Type A

    Additional Personal Rights of Residents in Privately Operated Facilities(a)... residents ... shall have all of the following personal rights: (8) To be free from neglect, financial exploitation,...This requirement was not net as evidenced by records and statements that S1 committed the crime when at the facility without supervision as outlined in Provider Information Notice (PIN) 20-37-ASC. This posed immediate risk to resident’s personal rights.

  • 87507(g)(3)(B)(2)Type B

    Admission Agreements (g) Admission agreements shall specify the following: (3) Payment provisions, including the following: (B) Rate for additional items and services, including: 2. A separate charge for an item or service may be assessed only if that charge is included in and authorized by the admission agreement. This requirement was not met as evidenced by records and statements which found charges in excess of those agreed to. This posed a potential risk to resident and their finances.

  • 87219Type B

    87219 Planned Activities (e) In facilities licensed for sixteen (16) to forty-nine (49) persons, one staff member,...who has the primary responsibility for... planned activities. This requirement was not met as evidenced by records and statements an activities director was not present at the facility Sept 2020- March 2021. This posed a potential risk to residents.

  • 87411Type A

    Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by records and statements that found insufficient staff to meet resident needs. This posed an immediate risk to residents.

  • 87464Type A

    Basic Services (f) Basic services shall at a minimum include: (4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living... This requirement was not met as evidenced by facility records and staff statements that as staff shortages delayed residents dressing, eating, bathing and assistance with taking prescribed medications. This posed an immediate risk to residents

  • 87465(a)(5)Type A

    Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility…by compliance with the following: (5) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evident from records and statements that R12 was not provided medication. This poses an immediate risk to residents in care.This is a repeat violation in 12 months.

  • 87705(e)(5)Type B

    Care of Persons with Dementia (e) (5) Each resident with dementia shall have an annual medical assessment..., and a reappraisal done at least annually...This requirement was not met as evidenced by records review with found of five of eight records reviewed has expired annual medical assessments. This posed a potential risk to residents.

FAQ · About this visit

Common questions about this visit

What happened during the April 19, 2021 inspection of BROOKDALE SYLVAN RANCH?

This was a complaint inspection of BROOKDALE SYLVAN RANCH on April 19, 2021. 3 citations were issued: 2 Type A (serious) and 1 Type B.

Were any citations issued to BROOKDALE SYLVAN RANCH on April 19, 2021?

Yes, 3 citations were issued (2 Type A, 1 Type B). The first citation was for: "Reporting Requirements (c) Any suspected physical abuse that does not result in serious bodily injury of an elder or dep..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.