complaint·April 19, 2023

The facility self reported an incident that occurred at the facility and submitted a SOC 341 to the Department for review. According to SOC 341, a total of three facility staff stated they heard staff (S1) admitting to hitting a resident (R1) while assisting R1 in changing. The facility conducted a head to toe assessment on R1 and there were no signs of injuries observed related to the incident. The facility had suspended R1 and conducted an internal investigation which lead to termination. On 03/07/2023, the Department received interview statements from a total of two out of three staff. Staff (S4) refused to be interviewed. Interview statement received from S2 indicated, S2 overheard S1 admitting to hitting R1 while assisting R1 in changing. S2 stated S2 did not witness S1 hitting R1. Interview statement received from S3 indicated, S3 was present when S1 told two staff that S1 was assisting R1 with changing and R1 did not want S1 to change R1. R1 hit S1 in the face. S2 stated S1 told staff "I just reacted and hit her back." S2 did not observe S1 hit R1, but did go check on R1 after and did not observe bruises and any physical marks on R1. On 04/14/2023, the Department received interview statement from S1. S1 denied hitting R1. Due to the information above, CCL finds the allegations to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted with Executive Director, copy of report was provided via email.