complaint·September 12, 2024

Allegation: Resident sustained unexplained bruising while in care On 06/18/24, around 12:05 AM, a marking was seen on Resident #1 (R1) upper thigh. When R1 was asked about the mark, they could not give any information. Staff #1 (S1), who observed the mark notified Medication Technician and Resident Care Coordinator (RCC). S1 did not know how the mark occurred. Staff #2 (S2) was interviewed, and they stated that they never observed a mark on R1’s upper thigh. On 06/18/24, around 11:03 AM, Local Law Enforcement arrived at the facility in response to a report of suspected abuse. RCC stated to Local Law Enforcement that the mark was no longer there by 9:00 AM. It was noted that the mark on R1 appeared to be a “pressure mark” due to the time in which it faded. Based on interviews it was noted that R1 has a history of slapping their own thigh at night. Interviews with staff indicated they did not have concerns regarding staff physically abusing residents. Residents interviewed did not express concerns about their safety in the facility. Based on this information, these allegations are UNSUBSTANTIATED . Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Exit interview conducted. A copy of the report and appeal rights left at the facility.