complaint·April 1, 2026

Staff are not seeking medical attention for residents Records reviewed indicated that staff are following up with resident’s physicians when there is any sort of skin rashes or flares. Staff check residents during showers, brief changes and when assisting with changing clothes. Staff notify resident’s responsible party and their physician when treatment needs to be assessed. Staff are following physician’s orders for the residents in care. Facility is assessing resident’s who have rashes and getting the proper treatments needed to ensure proper medical attention. Facility is in contact with all resident’s physicians and public health to ensure that all residents have access to medical attention as needed. Therefore, the allegation staff are not seeking medical attention for residents in unfounded. Staff are not preventing the spread of scabies Records reviewed indicated that there is no current outbreak of scabies or any other infectious disease at the facility. Staff are trained on a yearly basis, if not more often, on what to do in case of an infectious disease outbreak at the facility and how to prevent potential spread. Records of residents reviewed indicated that no residents currently have any diagnosis of scabies. Therefore, the allegation staff are not preventing the spread of scabies is unfounded. Based on records reviewed and interviews, LPA finds the above allegations to be UNFOUNDED- meaning that the allegations were false, could not have happened and/or is without reasonable basis. Exit interview conducted with the Administrator. Copy of report was given to facility.