complaint·July 12, 2023

Licensing Program Analysts (LPAs) Michael Hood and Angela Hood arrived at the facility and met with Caregiver, Mureen Green, to deliver findings into the allegations listed above. LPAs spoke with Licensee, Sam Toplean, via phone call. Licensee gave permission to have Caregiver sign report. During the course of the investigation, interviews were conducted, a medication count was conducted for residents (R2 & R3), and documentation pertinent to the investigation was obtained. LPAs found no errors for Alprazolam for R3, which is prescribed for restlessness, or Quetiapine for R2, which is prescribed as a sleep aid. LPAs reviewed facility roster indicating that all staff working at the facility are criminal background check cleared. Interviews conducted with staff (S1 & S2) as well as resident (R1) and R2 indicated that they have never witnessed staff using drugs while on duty. Interviews with R1 and R2 indicated that they have never experienced abuse or witnessed staff abusing residents in care. Interviews with S1 and S2 indicated that they have not witnessed staff abusing residents. Based on interviews conducted, documentation reviewed, and medication count, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED. No deficiencies are being cited during this visit. Exit interview conducted. A copy of the report was provided to the Administrator.