Complaint·October 12, 2023

Staff interviewed claimed individual who was denied entry was aggressive and disruptive to other residents and did not treat staff with respect. A2 was interviewed and denied being unable to visit R1. Regarding being confined to wheelchair, LPA only observed the resident once and observed the resident in a wheelchair. Resident had hip surgery in December 22 and was on hospice and continued decline and was unable to walk much. R1 did have a gait belt, it was not secure to the wheelchair and was only for staff to assist in getting resident up from wheelchair or seated position. LPA was unable to obtain any evidence that R1 was confined to wheelchair by staff. Additionally, Reporting party alleged that R1 was confined to indoors only, and LPA was unable to corroborate the allegation. RP reported that staff protested to him taking resident in the back yard. Staff interviewed stated that resident had severe allergies and going outside would exacerbate her allergies and negatively impacted R1's COPD. Staff did not have a PRN for allergy medication. R1 could not be interviewed due to limited verbal response. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations of personal rights are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There are no deficiencies noted or cited per California Code Regulation, TITLE 22, DIVISION 6. Exit interview was conducted with the facility Licensee. Appeal Rights were issued, and a copy of this report was left at the facility. Regarding the allegation that R1 was administered medications without physician authorization, LPA was able to review documentation of multiple physician orders or a PRN of cough syrup to help alleviate symptoms from chromic lung disease (COPD). LPA was able to confirm resident had a physician's order for medication administered to resident. Medication records indicate the PRN was administered in accordance with directions. The Department has investigated the complaint alleging Neglect/Lack of Supervision and Medication.Based on the investigative interviews, record reviews and other supportive evidence, the complaint is determined to be unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. The Complaint has been dismissed. There are no deficiencies noted or cited per California Code Regulation, TITLE 22. Exit interview was conducted with the facility Licensee and a copy of this report was left at the facility.