complaint·October 15, 2024

Allegations were made that staff do not provide adequate food service to residents in care. This investigation included observations and interviews with staff and residents. It was learned that the facility purchased 2 days perishable food every two weeks. During facility visits on 09/24/2024, LPA Lee observed that adequate food service was provided during breakfast. During today’s visit, it was observed resident was provided adequate food to residents in care during breakfast. Additionally, LPA Lee noted that the facility had a sufficient supply of food, including two days' worth of perishable items and seven days' worth of non-perishable items on 09/24/2024 and during today’s visit. Based on the interviews conducted during the investigation, LPA Lee could not corroborate the allegations. 4 out of 4 residents interviewed expressed no concerns regarding the adequacy of food provided. Furthermore, all 2 out of 2 staff members denied the allegations. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 6, no deficiencies were cited. A copy of this report was provided to care staff Anny Viernes. Exit interview.