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Inspection visit

complaint

TENDER HOME SENIOR CARELicense 3470039362 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

LPA observed that during an inspection on 6/29/22, when LPA arrived at the facility, a staff member was present alone at the facility who was unable to communicate effectively with residents and potentially emergency responders in the case of an emergency. Although the staff member was alone with residents for a short time, an emergency can take place at any moment and there must be a staff member present who can communicate with residents and emergency responders at all times. The Department has determined, based on the preponderance of the evidence obtained during this investigation, that the allegation of qualifications is substantiated but if any additional information is received this complaint can be amended and the finding can be changed. The following deficiencies are cited per California Code Regulation, TITLE 22. Exit interview was conducted with the facility administrator. Appeal Rights were issued, and a copy of this report was left at the facility. There are no deficiencies noted or cited per California Code Regulation, TITLE 22. Exit interview was conducted with the facility administrator. Appeal Rights were issued, and a copy of this report was left at the facility.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.69(a)(5)Type B

    To complete the training requirements set forth in this subdivision, each employee shall pass an examination that tests the employee’s comprehension of, and competency in, the subjects listed in paragraph (4). This requirement was not met as evidenced by LPA review of staff file which and statements from the licensee that the staff member did not complete an examination regarding medication administration and was not aware of the requirement which poses a potential health, safety and personal rights risk to residents in care.

  • 87411(d)(3)Type B

    Personnel Requirements - General: Skill and knowledge required to provide necessary resident care and supervision, including the ability to communicate with residents. This requirement was not met as evidenced by observations by LPA who observed a staff member alone at the facility who could not speak english and would not be able to communicate effectively with residents to meet their needs and communicate with emergency responders in the case of an emergency at the facilty which poses a potential health, safety and personal rights risk to residents in care. The department emphasizes that we are not prohibiting non-english speakers from working in a licensed facility, but one staff member must be present who can effectively communicate with residents to meet their needs at all times a resident is present in the facility.

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FAQ · About this visit

Common questions about this visit

What happened during the August 26, 2022 inspection of TENDER HOME SENIOR CARE?

This was a complaint inspection of TENDER HOME SENIOR CARE on August 26, 2022. 2 citations were issued: 2 Type B.

Were any citations issued to TENDER HOME SENIOR CARE on August 26, 2022?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "To complete the training requirements set forth in this subdivision, each employee shall pass an examination that tests ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.