complaint·May 30, 2023

9099C(1).. Allegation: Residents are chemically restrained with medication. Complaint alleges that staff are giving residents medication to keep them sleeping. All Interviews with staff and Administrator indicated that residents are only given medications for which there is a prescribed physician order and the Administrator prepares the medications daily. Administrator stated that residents are "never chemically restrained", and he has never seen an instance where a medication is missing. Administrator confirmed that all staff have received required annual and continuing training. LPA observed training documentation to be current and on file for all staff, since staff began working at the facility. LPA also observed current First Aid/CPR training on file for all staff. Medications were reviewed for (2) residents on 5/30/23, and it was determined that medications are being administered as ordered with no discrepancies found. All resident interviews indicated that residents are awake most of the day and have meals together and only the hospice resident may be sleep more. Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis. Allegation: Facility staff not fingerprint-cleared. Complaint alleges that some staff are undocumented and are not finger-print cleared. LPA reviewed staffing records and schedules and confirmed that all staff are finger-print cleared and associated to the facility. In addition, LPA confirmed multiple staff's identity from a photo ID or passport. Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis. Allegation: Staff are using drugs while on duty. Complaint alleges that staff are using drugs while on duty. All staff interviewed stated no staff are under the influence of alcohol or any drug that would prevent them from providing care and supervision to the residents. LPA observed staff to be competently assisting residents and able to perform their jobs on 5/30/23 and during other recent inspections in April 2023 and in January 2023. Residents all indicated they receive excellent care and promptly when requested. One resident stated that staff is "over professional and they do a wonderful job". Another resident stated staff provide "very nice care and she has no complaints" and a third resident that staff is always alert and awake. Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis. cont on 9099C(2)... Allegation: Facility staff are abusing residents. Complaint alleges that staff are abusing residents with no specific details provided. Staff interviewed stated that no staff has ever been observed to abuse any resident and that all staff are doing a great job in providing care and supervision to residents. Administrator stated there is absolutely no abuse of any kind at the facility, and there has never been an abuse complaint since the business has operated over (20) years. Administrator stated that residents have lived at the facility for at least one- two years and families are very happy with the care being provided. All residents interviewed stated there has never been any abuse to residents and staff provides "very nice care" and staff is "exceptionally nice". Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis. All allegations were determined to be unfounded. There are no deficiencies cited and the complaint is being dismissed. Exit interview. Copy of report provided to Administrator.