complaint·May 30, 2023

9099C(2).. Allegation: Facility staff are abusing residents. Complaint alleges that staff are abusing residents with no specific details provided. All staff interviewed stated that no staff has ever been observed to abuse any resident and that all staff are doing a great job in providing care and supervision to residents. Administrator stated there is absolutely no abuse of any kind at the facility, and there has never been an abuse complaint since the business has operated over (20) years. One staff stated that residents have lived at the facility for at least one year and families are very happy with the care being provided. Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis. All allegations were determined to be unfounded. There are no deficiencies cited and the complaint is being dismissed. Exit interview. Copy of report provided to Administrator. 9099C(1). Allegation: Residents are chemically restrained with medication. Complaint alleges that staff are giving residents medication to keep them sleeping. Staff and Administrator indicated that residents are only given medications for which there is a prescribed physician's order and the Administrator prepares the medications daily. Administrator stated that residents are "never chemically restrained", and he has never seen an instance where a medication is missing. Administrator confirmed that all staff have received required annual and continuing training. LPA observed training documentation to be current and on file for all staff, since staff began working at the facility. LPA also observed current First Aid/CPR training on file for all staff. Medications were reviewed for (2) residents on 5/30/23, and it was determined that medications are being administered as ordered with no discrepancies found. LPA observed hospice residents only to be sleeping or resting in their rooms on 5/30/23. Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis. Allegation: Facility staff not fingerprint-cleared. Complaint alleges that some staff are undocumented and are not finger-print cleared. LPA reviewed staffing records and schedules and confirmed that all staff are finger-print cleared and associated to the facility. In addition, LPA confirmed multiple staff's identity from a photo ID or passport. Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis. Allegation: Staff are using drugs while on duty. Complaint alleges that staff are using drugs while on duty. All staff interviewed stated no staff have ever been under the influence of alcohol or another drug that would prevent them from providing care and supervision to the residents. LPA observed staff to be competently assisting residents and able to perform their jobs on 5/30/23 and during other recent inspections in April 2023 and in January 2023. Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis. cont on 9099C(2)...