Complaint·October 18, 2022

On 10/18/2022, Licensing Program Analyst (LPA) Cassie Yang arrived at the facility unannounced and met with Health Care Director, Christina Bond and explained the purpose of the visit was to deliver findings for the allegations cited above. LPA wore a surgical mask and was screened by facility upon entry. Regarding staff hitting resident while in care and staff is handling resident in a rough manner, LPAs interviewed staff and all staff denied hitting and/or handling resident in a rough manner. LPA interviewed R1 who denied staff giving her bruises, hitting and/or handling R1 in a rough manner. During the investigation, LPAs conducted interview with (1) reporting party, (11) staff, (1) resident, and (2) family members. LPA also reviewed R1’s resident records and home health reports. Based on interviews and record reviews, LPA finds allegation to be (U) UNFOUNDED - An unfounded allegation means that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview with Health Care Director and a copy of the report and appeal rights was provided.