Complaint·August 16, 2024

Additionally, the department conducted interviews with facility staff and residents who all denied resident was not provided or denied adequate nutrition and fluid intake while in care at the facility. Residents interviewed all denied and provided statements to the department that residents were provided and encouraged to drink fluids and eat balanced nutritious meals while in care at the facility. Documentation obtained by the department indicates resident made independent choices in regard to food and fluid intake. Resident would often order and have food delivered to the facility while declining food prepared by facility staff and consumed by other residents in the home. The department has determined the allegations that the facility did not provide nutritious meals and did not provide adequate fluid intake to meet resident’s needs has been unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations of questionable death and neglect/lack of supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There are no deficiencies is cited per California Code of Regulations, TITLE 22. Exit interview was conducted with facility staff. Appeal Rights were issued, and a copy of this report was left at the facility.