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Inspection visit

Complaint

GREENSTAR RCFELicense 3470044612 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

The Department has determined, based on the preponderance of the evidence obtained during this investigation, that the allegations of personal rights are substantiated. The following deficiencies are cited per California Code of Regulations, TITLE 22. Exit interview was conducted with facility Licensee. Appeal Rights were issued, and a copy of this report was left at the home.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type B

    Facility personnel sufficiency and competence

    Personnel Requirements: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.... this requirement was not met as evidenced by statements and documentation received corroborating staff member fell asleep shortly after arriving on overnight shift and was unable to respond to resident requests for assistance which poses a potential health, safety and personal rights risk to residents in care.

  • Care and supervision as defined by statute and rules

    Basic Services: Basic services shall at a minimum include: Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as evidenced by statements and documentation received corroborating staff member fell asleep shortly after arriving on overnight shift and was unable to respond to resident requests for assistance which poses a potential health, safety and personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 3, 2025 inspection of GREENSTAR RCFE?

This was a complaint inspection of GREENSTAR RCFE on September 3, 2025. 2 citations were issued: 2 Type B.

Were any citations issued to GREENSTAR RCFE on September 3, 2025?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "Personnel Requirements: Facility personnel shall at all times be sufficient in numbers, and competent to provide the ser..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.