Follow-up·March 8, 2023

On 03/08/2023, Licensing Program Analyst (LPA) Avelina Martinez arrived at facility unannounced to conduct a case management visit. LPA Martinez met with Emerlinda Siebenthal and explained the purpose of the visit. The purpose of the visit today, is in response to learned deficiencies from complaint investigation 27-AS-2022122114395. It was learned the Licensee of this facility did not implement Title 22 eviction regulations, and resident 1 (R1) was improperly evicted. Furthermore, R1's responsible party (RP) requested a prorated refund, which was denied by the Licensee. It was learned R1's belongings were removed from the facility around 3:00 PM on December 29, 2022. A refund shall be given if necessary. Moreover, R1's cell phone was confiscated by the facility due to viewing inappropriate websites. However, R1' is not conserved, therefore, R1 is responsible for their belongings and decision making. It reported the cell was returned to R1. However, the cell phone has been misplaced and missing. It is uncertain who misplaced R1's cell phone. Furthermore, a facility note dated October 21, 2022, reported the facility would take punitive actions if R1 continued having behaviors. As a result, the facility showed they were planning to implement punitive actions R1. A technical violation was given to the facility. The following deficiencies were observed and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. An exit interview was conducted, and a copy of this 809 report and appeal rights were given to the facility.