complaint·October 16, 2024

***Report continued from 9099........ Allegation- Staff did not provide a safe environment for residents in care. Staff did not prevent a resident from exposing himself to other residents in care. Unsubstantiated . The Department conducted records review, interviews with staff and residents to investigate these allegations. Six (6) residents interviews conducted on 09/25/24 indicated that residents care needs were met per their needs and service plans and there were no concerns. Residents interviews reflected that resident, R1 has dementia with behaviors and R1 can be challenging sometimes with other individuals but staff able to redirect them in safe and professional manner. Residents interviews indicated that residents felt safe at facility and were receiving good care from staff. Four (4) staff interviews conducted on 09/25/24, reflected that there were no concerns from any resident or family with residents care. Staff were well aware about resident, R1 who got admitted to facility on 08/12/24 from other facility where they were residing at memory care unit. Staff verbalized that R1 has diagnosis of dementia and R1 can be challenging sometimes with staff. There were few incidents where R1 was non-co-operative with staff and resistive to their care due to their medical issues. Staff and residents indicated that R1 has been seen not properly dressed in common areas as R1 has poor awareness of their surroundings due to their dementia diagnosis. Per record review , there were no indication of R1 having any behaviors related to their dementia as noted in R1s pre-appraisal done by facility prior to R1s admission, however R1 started exhibiting challenging behaviors within few days when they got admitted to facility. Record review reflected that facility was continually working with R1s physicians and family to manage R1s behaviors with adjustments in their medications and other possible ways. Additionally, facility was providing required training's to staff regarding working with dementia residents on on-going basis and providing the adequate staffing to take care of R1 and other residents. Based on this information, these allegations were found to be Unsubstantiated means Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation(s) occurred. Exit interview conducted. Copy of the report was provided.