Non-compliance follow-up·November 15, 2023

Licensing Program Analyst (LPA) Victoria Brown arrived unannounced on 11/15/23 at 9:30am to conduct a Case Management visit. LPA met with Lani Calagui and stated the purpose of the visit. LPA obtained information that the staffing services agencies that the licensee contacted were over priced. The Licensee hired 4 additional staff but 1 left after 1 month making the decision the job was not a good fit. An email dated 5/23/23 was sent to LPA Maja Jensen indicating the staff requirement has been met. LPA observed an email which included a photo and invoice submitted to Maja Jensen, LPA dated 5/9/23 that the water heater was repaired. This submission met the Departments requirement. LPA observed files of 4 residents and 4 staff for any compliance issues during this visit. LPA also observed an email sent to Maja Jensen, LPA dated 6/1/23 as well as Jennifer Fain, LPA on 8/29/23 as proof that the additional 10 hours of Administrator training on regulations was completed. LPA conducted a tour of the physical plant and observed the residents during this visit. LPA did not observe hazards to residents during this visit. Per the California Code of Regulations, Title 22, Division 6, Chapter 8, no deficiencies cited. Exit interview held, copy of report given