Complaint·December 19, 2025

Per record review and interviews, R1 did not recall the date of the incident nor the name of staff person's who hit them but was able to point out S3 to S1. Per LIC 500, there were only two night staff on at that time. S1 reported there were no visible injuries and the client did not complain of any pain for R1. Interviews with three collateral witnesses (P2-P4) and care staff (S1 and S2) informed that R1 has been out of baseline in the past three months and is awaiting psychiatric evaluations. Based on interviews with S1, S2, P1,and P3, R1 has never made allegations of staff hitting them at their day program nor the care home. Additionally, three residents did not corroborate the allegation. S3 declined having ever hit a resident. Per two staff interviews (S1-S2), S3 has not been accused of hitting any other residents in the past. R1 did not respond to interview questions asked by LPA Tamayo on 10/31/25 and 11/7/2025. LTCO (P2) stated R1 did not respond to interview questions on two different attempts. Four out of four facility care staff stated they have not observed staff hit any resident. Interviews with three staff and two residents confirm that the incident was not witnessed. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations of staff hit a resident are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There are no deficiencies cited per California Code Regulation, TITLE 22. Exit interview was conducted with the S2, and a copy of this report was left at the facility.