complaint·September 23, 2024

While touring the facility, Dulay said that the refrigerator in the garage contained her food and the refrigerator in the kitchen contained the residents' food. LPA Williams observed in the refrigerator in the kitchen several expired products. In the kitchen, LPA Moleski observed an onion sprouting, and another purple vegetable sprouting multiple shoots. These items were stored alongside several other vegetables. Dulay threw the purple vegetable away during this visit. Items which were observed to be expired in the residents' refrigerator and pantry included: apple sauce packets expired 7/20/24, caesar salad expired 9/19/24, potato salad expired 8/24/24, whipping cream expired 8/27/24, street corn dip expired 7/13/24, sour cream expired 7/24, pork loin riblets expired 11/16/18, dragon fruit expired 5/16/24, Dinamita sticks expired 7/30/24, prunes expired 6/24, holiday mini baking chips expired 10/29/2022, and spaghetti expired 2/25/24. The department has determined the following as it relates to the allegation that staff is serving residents expired food: Based on interviews and observations, the above allegation is SUBSTANTIATED. A finding that the complaint allegation is substantiated means that the allegation is valid because the preponderance of evidence standard has been met. This facility is being cited per 22 CCR Section 87555(b)(9). An exit interview was held with Dulay. Appeal rights and a copy of this report were left with Dulay.