complaint·November 6, 2024

Based on reviewed facility records, Resident’s (R1) medical records and interviews with staff, on the information provided, it was unclear if resident sustained unexplained injuries while in care, therefore the allegation was deemed UNSUBSTANTIATED. Staff did not report incident to resident's responsible party - LPA Lund reviewed facility records, and interviews with staff. Based on reviewed facility records and interviews with staff. Unusual Incident/Injury Report (UIR-LIC624) dated 6/7/2024 that Resident (R1) was sent to Kaiser Roseville for evaluation and treatment on 6/3/2024. The UIR also indicates that the facility reported to the POA and Community Care Licensing (CCL). Facility records indicated that the facility called the POA on 6/3/2024 to notify the R1 was sent to Kaiser Roseville but the POA didn’t answer, so the facility left a message. Based on reviewed facility records and interviews with staff, on the information provided, it was unclear if staff did not report incident to resident's responsible party, therefore the allegation was deemed UNSUBSTANTIATED. As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.