complaint·December 15, 2025

LPA conducted a review of files for residents on hospice during a visit on 5/21/25. LPA received the information for 14 Residents R1 - R14. 12 residents were receiving hospice services from hospice agency (H1), 1 (H2), and 1 from (H3). From the list provided today, this LPA learned that there were 10 residents, 4 of whom were included on the original list, receiving hospice and that other residents had transitioned and were receiving hospice services now. A total of 6 were receiving hospice services from H1, 1 from H3, 1 from H4, 1 from (H5), and 1 from (H6). LPA conducted 4 phone interviews with the responsible parties for 4 residents: (R1, R2, R3, and R19). None of the responsible parties interviewed stated that they were not allowed to choose their own hospice agency. The standard for the preponderance of evidence was not met and the department determined the allegation to be UNFOUNDED. A determination of unfounded means that the allegation was false, could not have happened, and/or is without a reasonable basis. According to the California Code of Regulations Title 22, there were no other deficiencies observed or cited during today's visit. A copy of this report was provided and an exit interview was conducted with Designee, Terri Henry.