complaint·October 28, 2021

The check was hand delivered by designated Administrator on 10-14-21. Although the allegation may have happened or was valid, there was not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation was UNSUBSTANTIATED. No deficiencies were cited on todays visit. An exit interview was held and a signature on this report acknowledged a copy was provided. Per the California Code of Regulations, Title 22, Division 6, Chapter 8, violations were observed during this complaint investigation. Deficiencies were cited on the 9099-D. An exit interview was conducted with designated Administrator Jennell Revera and a copy of this report was provided and signature confirmed receipt of these documents Appeal rights were printed and given to the facility designated Administrator. In addition, interviews conducted with R1 and record review concluded that the facility did provide shower assistance daily to R1 to ensure care plan needs were met. Based on observation and record review, it was learned the facility had significant testing equipment for persons in care. LPA observed the testing kit and learned the facility obtained a new kit each month for persons in care. Deliveries from Premier Pharmacy were made every day based on R1's care plan and needs. The preponderance of evidence standards has not been met. Therefore, the allegations were deemed to be UNFOUNDED. There were no deficiencies cited during this visit. Exit Interview.