complaint·October 4, 2023

According to police report, police officer responded to a call for possible domestic violence on 7/18/2023. R1 and R2 are diagnosed with Dementia. An incident occurred on 7/16/2023 around 6 PM, a staff was assisting R1 and R2 into bed. R2 was being uncooperative with staff and R1 got frustrated and slapped R2 across the face. R2 grabbed onto R1’s arm. There were no injuries and family were called. There are some minor incidents where R1 may be frustrated during mealtime and kick R2’s foot under the table. Interview with staff indicated facility’s management has a plan in place to redirect R1 during a behavioral outburst. According to R1’s service plan, R1 displays aggressive and obsessive behavior with R2 at times requiring staff attention and intervention. Interviews conducted with staff indicated, staff would conduct rounds to check on R1 and R2 every hour. The Department conducted a thorough investigation, there was no evidence to suggest that the facility was negligent in their care and did not adequately supervise residents resulting in R1 hitting R2. Staff was present during the time of the incident and redirected residents right away. The Department could not find enough evidence to confirm nor deny this allegation happened. The Department finds this allegation to be UNSUBSTANTIATED - meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies being cited for today’s visit. Exit interview conducted and report left at the facility.