Follow-up·January 29, 2024

Licensing Program Analyst (LPA) Angela Hood arrived unannounced at the care home today, 1/29/24, and met with the Health and Wellness Director, Sharisse Toves, to follow-up on a case management visit regarding an SOC341 that was received by the Department on 1/9/24. On 12/13/23, resident (R1) reported to facility staff (S1) that staff (S2) was rough with them. S1 immediately informed the Executive Director, Kristine Clawson. On 12/13/23, The facility placed S2 on suspension pending internal investigation. S2 did not have further access to R1. Folsom Police Department (PD) was notified of the incident and created an incident report #2312140053. No formal case was opened with Folsom PD as they did not suspect abuse. At the conclusion of the facility's internal investigation, they did not find S2 abused R1. On 12/14/23, the facility terminated S2, due to other ongoing performance issues. The Health and Wellness Director indicated that the facility has been having issues with their fax machine and had to resend the SOC341 on 1/9/24. The original sent date was 12/14/23. No deficiencies were cited. Exit interview conducted. Copy of report provided.