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Inspection visit

Follow-up

HEART COURT MANORLicense 3470054743 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

On 7/24/25 at 8:30am, Licensing Program Analyst (LPA) Kevin Gould conducted an unannounced Case Management inspection to address concerns of the facility reporting incidents timely and concerns the facility is not following all aspects of an exception for a resident with G-Tube feeding. LPA met with identified administrator Gloria Ramirez. LPA conducted interviews with S1 and S2 (see confidential names list, LIC 811) dated 7/24/25. Both staff members interviewed identified the steps and process for feeding R1 through their G-Tube. Based of the information provided the department has determined the facility is not in compliance with the exception for R1 as staff members have been feeding R1 without a licensed qualified professional conducting the feedings. Documentation reviewed by LPA for R1 indicated that multiple physician's reports reviewed all indicate that R1 is unable to assist with prescription medications. Additionally, LPA observed several hospitalizations for R1 related to the feeding tube in May April and July 2025 with no incident reports being provided to the department. The exception for R1 clearly states incident reports related to changes for R1 that require prompt medical attention. LPA also observed that a newly appointed Administrator has been working in that capacity since February 2025 and the department has not received notification of the new appointment and the new administrator has not been approved by the department. Per the California Code of Regulations, Title 22, The following deficiencies are cited during todays inspection. Exit interview conducted and a copy of this report and appeal rights were left at the facility.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Report specified resident events within seven days

    Reporting Requirements: A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. This requirement was not met as evidenced by statements and documentation reviewed that R1 was at the hospital related to G-Tube issues in May, April and July 2025 with no incident reports sent to the department which poses a potential health, safety or personal rights risk to residents in care.

  • 87211(g)Type B

    Reporting Requirements: The licensee shall notify the Department, in writing, within thirty (30) days of the hiring of a new administrator... This requirement was not met as evidenced by LPA has received no notification or documentation from the licensee to approve a new administrator who has been working in their capacity as an administrator since February 2025 which poses a potential health, safety and personal rights risk to residents in care.

  • 87455(c)(2)Type A

    Acceptance and Retention Limitations: No resident shall be accepted or retained if any of the following apply: The resident requires 24-hour, skilled nursing or intermediate care as specified in Health and Safety Code Sections 1569.72(a) and (a)(1). this requirement is not met as evidenced by statements and demonstrations by facility staff that they are proving R1's feedings via G-Tube and not an appropriately skilled professional and documentation reviewed which indicates R1 is unable to manage own medication administration which poses an immediate health, safety and personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 24, 2025 inspection of HEART COURT MANOR?

This was an other inspection of HEART COURT MANOR on July 24, 2025. 3 citations were issued: 1 Type A (serious) and 2 Type B.

Were any citations issued to HEART COURT MANOR on July 24, 2025?

Yes, 3 citations were issued (1 Type A, 2 Type B). The first citation was for: "Reporting Requirements: A written report shall be submitted to the licensing agency and to the person responsible for th..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.