Complaint·June 29, 2021

Based on interviews with witnesses and staff. R1 has POAs for medical and financial responsibilities. One of R1’s daughter is in charge of finances and the other daughter is in charge of medical. The facility does notify R1’s daughter who is in charge of medical of any changes to R1’s medical conditions including refusing medications. Through interviews with staff and witness. The facility nurses try many different techniques to attempt to have R1 take R1s diabetes medications. R1 gets very irate when the nurses attempt to give R1s medications and the nurses cannot force R1 to take medications. The nurses try to redirect, comeback at another time or call R1’s daughter to give medications. R1 daughter stated that the facility nurses are very good on trying to give R1 medications. This agency has investigated the complaint allegations. We have found the complaint was UNFOUNDED, meaning that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview was conducted with Executive Director James Hall and a copy of report was left.